Managed IT Services

Network Design

Provides System & Network Design, Implementation, Testing, Management and Training

Remote Support

Provides 24x7x365 remote support, remote monitoring and Help Desk

Security

Provides security for servers, switches, firewalls, routers, mobile access, wireless, and remote sites

Migration

Provides migration services from Windows Server 2008R2 or 2012R2 to Server 2016, Server 2019, or Server 2022

Complete List of the Services We Provide

Provides System & Network Design, Implementation, Testing, Management and Training
Provides Offsite testing at Technology Management
Recommends Server Hardware, Firewalls, Routing, Switching and Software
Vendor deal registration
Design Server Consolidation utilizing Microsoft Hyper-V Technology
Supports System Integration and Collaboration of County and State applications
Provides security for servers, switches, firewalls, routers, mobile access, wireless, and remote sites
Provides 24x7x365 remote support, remote monitoring and Help Desk (no additional rate increase for after hour support)
Offers specialized training, customized to customer systems and applications
Provides spare equipment to customers, to include firewalls, routers, switches, servers if available
Provides State to County Communications and Security
Provides system logging and monitoring
Provides remote site connectivity which includes Fiber, Site to Site VPN, AnyConnect
Maintains Criminal Justice Information Services (CJIS) compliance requirements – Certified Background Check
Provides support for Mobile Data Computer (MDC) Connectivity
Duo Two Factor Authentication
Maintains Diagrams of Networking Infrastructure
Provides migration services from Windows Server 2008R2 or 2012R2 to Server 2016, Server 2019, or Server 2022
Provides operating system and firmware updates to all NASs, SANs, servers, firewalls, switches, routers
Provides Video Conferencing Server Security and Support
Provides hardware replacement recommendations and costs
Maintains Group Policy as needed.
Database Design
Site Surveys
Auditing of Firewalls, Servers, Wireless Networks and Routers
Project Management Services
Remote Desktop Services
Wide Area Network Design and Layout
Strategic Planning
Provides end-user training
PC builds for Windows 10 and Windows 11
Ghost Imaging
Windows Server Veeam Backup and Recovery